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Kate
3/23/2023
The customer service and professionalism with the installers is exemplary. The installation took multiple days and they were flexible and installed t... read moreThe customer service and professionalism with the installers is exemplary. The installation took multiple days and they were flexible and installed the windows in the children’s room on the 1st day so we could put the blinds and room back together. They took extraordinary care to clean up after each room! hide
Rick R.
3/23/2023 - Google
We recently had a new door installed between our kitchen & garage. The team at Lifetime Windows and Doors was very professional through the entire pr... read moreWe recently had a new door installed between our kitchen & garage. The team at Lifetime Windows and Doors was very professional through the entire process. The installation guys, Solomon & Benson did a wonderful job with the installation. They took the time to make sure everything was done correctly. hide
James C.
3/23/2023 - Google
Our sales person Matt, was professional, knowledgeable and on time Enrique and Ricondo were on time, made sure the new front door fit perfectly and cl... read moreOur sales person Matt, was professional, knowledgeable and on time Enrique and Ricondo were on time, made sure the new front door fit perfectly and cleaned up every speck !!! hide
Marcia S.
3/17/2023 - Google
Yesterday Kai and Benson arrived within 20 minutes of the designated time to install a new sliding glass door that was broken during a storm last Nove... read moreYesterday Kai and Benson arrived within 20 minutes of the designated time to install a new sliding glass door that was broken during a storm last November. They came in looked at it and realized they needed a few tools which were delivered within minutes from the main warehouse. The installation took about 20 minutes longer than expected but the whole experience was professional and completed with a level of skill that one would hope for. Although the outside of the framing isn't wonderful it is far better than I expected as they are installers not finish carpenters and even I can easily touch it all up. It has been 20 years since I used this company and I am delighted to have had them on board for this project. hide
Karen R.
3/10/2023 - Google
The Lifetime team (Kyle, Zachery, and Antonio) installed our entire home on Awbrey Butte with new windows and they look beautiful! The guys were profe... read moreThe Lifetime team (Kyle, Zachery, and Antonio) installed our entire home on Awbrey Butte with new windows and they look beautiful! The guys were professional, super friendly and helpful! They worked through single digit temps, finished ahead of schedule and we came in under budget and got a refund. It couldn't have gone better! hide
horsenaround
3/04/2023 - Google
This was our third and final phase of replacing all of our windows in our home. Each phase was organized and professional. Everyone knew what was go... read moreThis was our third and final phase of replacing all of our windows in our home. Each phase was organized and professional. Everyone knew what was going on. Crew arrived on time and went to work. They are a well oiled machine and would highly recommend over anyone else. hide
Jackie N.
2/17/2023 - Google
Enrique and Ricardo were our installation guys and they were great. Friendly. Personable. Efficient. And cleaned up after themselves. They even went o... read moreEnrique and Ricardo were our installation guys and they were great. Friendly. Personable. Efficient. And cleaned up after themselves. They even went out of their way to help me move some furniture that I couldn't move by myself prior to their arrival. Our rep Kameron was great as well and was very communicative. Always great customer service hide
Claire Carder
2/13/2023
Enrique, Ricardo and Kai came out and installed a new huge casement window in our dining room that had been damaged by a falling tree. They were abso... read moreEnrique, Ricardo and Kai came out and installed a new huge casement window in our dining room that had been damaged by a falling tree. They were absolutely awesome! Quick, thorough, personable and cleaned up. Great customer service! hide
Mike Carollo
1/26/2023
I love my new windows Bruce explained everything and the process with unbelievable. Highly recommend Bruce for anyone that needs windows or doors!
Lia Harch
1/24/2023
Lifetime was fantastic from start to finish. I had them replace all the windows in my three story townhome (no small job, to say the least) and their ... read moreLifetime was fantastic from start to finish. I had them replace all the windows in my three story townhome (no small job, to say the least) and their work is impeccable. Every employee I worked with was punctual, professional, and kind.
My install crew was absolutely incredible - Ruben, Enrique, Hugo, and Ricardo were efficient, organized, and their work is beautiful! Every window is flawless, inside and out. I truly cannot say enough about how lovely that crew was. Huge thank you to those hard-working men!
Any expectations I had about how this project would go have been completely blown out of the water - I am absolutely thrilled with the results, and would highly recommend Lifetime. hide
My install crew was absolutely incredible - Ruben, Enrique, Hugo, and Ricardo were efficient, organized, and their work is beautiful! Every window is flawless, inside and out. I truly cannot say enough about how lovely that crew was. Huge thank you to those hard-working men!
Any expectations I had about how this project would go have been completely blown out of the water - I am absolutely thrilled with the results, and would highly recommend Lifetime. hide
Mary E
1/20/2023
I’ve been working with Sean Cully for the last year. He’s worked very hard with me and my condo. The last 2 days Josh, Ki, and Cory have done an outst... read moreI’ve been working with Sean Cully for the last year. He’s worked very hard with me and my condo. The last 2 days Josh, Ki, and Cory have done an outstanding job installing my windows. They were particularly terrific cleaning up. hide
Gretchen H.
1/11/2023 - Google
I had Lifetime Widows and Doors replace all my windows and a sliding glass door in my 70’s era home. I am struggling with cancer and treatments, so im... read moreI had Lifetime Widows and Doors replace all my windows and a sliding glass door in my 70’s era home. I am struggling with cancer and treatments, so important that care be taken concerning cold and dust. Zack and Kyle S. did an amazing job at this, cleanup and more! I couldn’t be more pleased 🙂 I highly recommend this company and these installers. Thanks to Lifetime Windows and Doors for a really wonderful job!!!! G Harvey Bend, Oregon hide
michael w.
1/07/2023 - Google
New door installation took longer than expected , not that the installers were at fault , the sales person had taken bad measurements. My door is on a... read moreNew door installation took longer than expected , not that the installers were at fault , the sales person had taken bad measurements. My door is on a sloped opening with the inside higher than the outside . The sales person measured the inside for a door that opens outward making the door six inches to short for the opening . the old door had a six inch gap on the bottom which was the reason to order a new door that would fit . Now the new door ordered has a six inch gap on the top reversing the reason I bought a new door in the fist place , now I have a door with a large space at the top instead . The installers were quick to remedy the fault of the sales person , putting extra thick wood to the top of the door frame , sealing the error caused by the sales person. With the addition of extra trim and caulking the installers remedied the problem and now all I need to do is paint the extra wood added to make the job look good. I do like the new door but take my advise and have the installers do the measuring to make it right the first time . hide
B.
1/02/2023 - Google
Quick, professional, and my dog really liked them. The door looks great!
Deanna k.
1/02/2023 - Google
When our wood clad bay window was leaking, we sought bids from three contractors, Lifetime was one of them. Joe from Lifetime Windows and Doors was o... read moreWhen our wood clad bay window was leaking, we sought bids from three contractors, Lifetime was one of them. Joe from Lifetime Windows and Doors was on time, polite, and professional. Lifetime's bid was very competitive. We weren't expecting to receive the written quote for a few days, but Joe got back to us the same day. Thanks Joe! The work was done quickly and efficiently, and looked fantastic ! hide
Jo Q.
1/02/2023 - Google
I had an excellent experience with lifetime. I had a total of five old windows to be replaced in a house I bought over the summer. The other bids that... read moreI had an excellent experience with lifetime. I had a total of five old windows to be replaced in a house I bought over the summer. The other bids that I got from other companies were all higher and with a much longer timeline. Lifetime was very professional and kept me in the loop at each stage of the process. In addition they provided financing! hide
Betsy S
12/31/2022
Three windows installed in my downstairs studio without difficulty despite downpours by Solomon and Kai. Thanks again!
Rick D.
12/25/2022 - Google
Very happy with all aspects of replacing 18 first floor windows in a hundred year old house. Angel in sales was great to work with - very knowledgeab... read moreVery happy with all aspects of replacing 18 first floor windows in a hundred year old house. Angel in sales was great to work with - very knowledgeable, not at all pushy and very responsive. Kai and Matt did a fantastic installation job over four days and left the house clean at the end of each day. We replaced one large picture window with 4 casement windows to match the style in an adjacent room. Not an easy install. Matt and Kai went above and beyond to get the trim work to look great and match the other room as closely as possible. Few things are square or plumb in a house this old, but all the necessary adjustments were made and everything looks great. I received bids from a few businesses. While the prices were all comparable, I went with Lifetime because they were the best at communicating and following up. As a veteran, I also appreciate that it's a Veteran-owned business. We have more windows to replace as part of a kitchen renovation and we'll definitely go with Lifetime again. hide
Mary A.
12/24/2022 - Google
Had a great experience with everyone I interacted with. Installers Solomon and Tony were very friendly and competent. Felt completely safe having th... read moreHad a great experience with everyone I interacted with. Installers Solomon and Tony were very friendly and competent. Felt completely safe having them work inside my home. They went the extra mile and helped prep the threshold area by the slider that would need the flooring piece moved, and even softened the glue and removed the threshold piece for front door that another company had installed leaving a gap and no room to work. Can't say enough good. Thank you! hide
Spencer W.
12/19/2022 - Google
Tom and Benson showed up exactly on time and got after it. They were professional and explained everything clearly. They did a pro job and took zero s... read moreTom and Benson showed up exactly on time and got after it. They were professional and explained everything clearly. They did a pro job and took zero shortcuts, which I appreciate. Thanks guys! hide
Susan
12/10/2022
Not an easy task to replace front and back doors on an 100yr old house, but Kai and Matt did a great job. Both men were respectful, ultimately skilled... read moreNot an easy task to replace front and back doors on an 100yr old house, but Kai and Matt did a great job. Both men were respectful, ultimately skilled, and thorough. Couldn’t be more pleased. hide
Lisa U.
12/10/2022 - Google
Super happy with our new sliding glass door. They were able to match the windows and get us exactly what we wanted right down to the locking mechanis... read moreSuper happy with our new sliding glass door. They were able to match the windows and get us exactly what we wanted right down to the locking mechanism. Mr. Anderson, our installer, really knows what he is doing, even fixing up the trim and moldings on the frame of the door. The new door will be so much better at insulating and looks wonderful! Great job and all in all a very nice company to work with. (This is after having other companies not show up for the bid or doing a visit but never giving a bid) hide
Patti N.
12/05/2022 - Google
Kai and Matt showed up on time and in less than 4 hours the old door and frame were gone and a new one installed. They were courteous, friendly clean... read moreKai and Matt showed up on time and in less than 4 hours the old door and frame were gone and a new one installed. They were courteous, friendly cleaned up the job site and the door works wonderfully! Highly recommend Lifetime Windows & Doors. hide
Erica M.
12/05/2022 - Google
Everything about our window replacement with Lifetime was professional and easy. The sales rep came over quickly, gave me an honest assessment and off... read moreEverything about our window replacement with Lifetime was professional and easy. The sales rep came over quickly, gave me an honest assessment and offered some options that made sense. When the installers came to do the work they discovered the old windows had been leaking and there was a ton of dry rot! Nobody panicked. They just ripped out the rots, had the replacement materials delivered, and basically rebuilt the side of the house so they could safely install the windows. A two person crew in a winter hail storm did all that and were still finished before the end of the day. It was a miracle. I am so thankful and glad I chose Lifetime Windows and Doors. We are very satisfied. hide
Chad C.
11/25/2022 - Google
I started looking for new windows and sliding glass doors last year ('21) with the primary goal to have them replaced in time for fire season, after w... read moreI started looking for new windows and sliding glass doors last year ('21) with the primary goal to have them replaced in time for fire season, after what we'd experienced in '20 and the original (I think) aluminum windows and sliding glass doors to my home from the mid-'70s allowing soot to seep through. It took me quite a bit to make a decision between Lifetime and a competing company, as well as which particular products and designs/color would be best (vs. my budget, of course), so I ended up getting my order in the fall of '21, originally scheduled for installation in Feb '22. I worked with Tate for the quoting and contract process, he was great at taking me through the pros and cons of which options would work best for me and my home and never lost patience with all the questions I was asking! Installation actually came early, just after new year's '22. I was amazed at how quickly (and cleanly!) Tom, Tony and Solomon were able to remove my old windows and sliding glass doors, install the new ones, and replace all the trim work to look the same as they were before (and also keeping me out of trouble with the HOA). There was an immediate difference in how comfortable my home was, the temperature throughout each room was much more consistent and I could hear my heat pump working much less to keep the house warm. There were a handful of issues with the windows and sliding glass doors. First, one of the three sliding glass doors would loudly squeal when opening or closing. This was caught on the day of installation, a seal on the moving panel was scraping the stationary panel, sort of like a windshield wiper on a car. The installers explained that this was likely because the door had been in their cold warehouse and also my house didn't have the heat turned on during the install, and once things warmed up, everything would straighten out. Unfortunately, it didn't. After attempts to trim that seal failed to resolve the issue, it was discovered that the glass of the stationary panel was bowed inward. The Lifetime replaced the stationary panel, but then discovered that the trimmed seal was allowing air to come through the door. They tried ordering a new seal, but the incorrect part kept getting delivered, so they ordered a replacement sliding panel. The manufacturer arranged for another installation company to install this despite me working exclusively with Lifetime throughout this process. The second issue was with the locks on two of the windows. On one, the lock was missing entirely. The installers cut a heavy piece of wooden dowel to put in the track of the window, and we tested to make sure that someone couldn't force the window open or out of its track. On the other window, the decorative handle/cap broke off during the installation process, so while the window could be locked and secured, the bare metal lock was exposed (and difficult to tell when the lock was actually engaged). It took several visits and a lot of back and forth across a couple months to have these two fixed, because the manufacturer had used a different design lock temporarily to complete orders and get them shipped during material shortages/to get around supply chain issues, but the replacements they kept shipping were of their "regular" design. The third issue I actually discovered with somewhat convenient timing as the Lifetime team was preparing to replace the stationary panel in the aforementioned sliding glass door. One of the windows would leak water into my home during heavy rain, when a gutter over the window was overflowing. The installers took a quick look at it and discovered a pinhole in the caulking around the trim they'd installed. They applied more caulking and tested to confirm its no longer leaking. While this is kind of an epic story to just have my windows and sliding glass doors replaced, I'm still giving Lifetime a solid five stars. They took all of my concerns seriously, explained everything they would be doing each and every step of the way, and the new windows look and perform even better than I could have expected! hide
Chad C.
11/25/2022 - Yelp
This has been a journey! I started looking for new windows and sliding glass doors last year ('21) with the primary goal to have them replaced in time... read moreThis has been a journey! I started looking for new windows and sliding glass doors last year ('21) with the primary goal to have them replaced in time for fire season, after what we'd experienced in '20 and the original (I think) aluminum windows and sliding glass doors to my home from the mid-'70s allowing soot to seep through. It took me quite a bit to make a decision between Lifetime and a competing company, as well as which particular products and designs/color would be best (vs. my budget, of course), so I ended up getting my order in the fall of '21, originally scheduled for installation in Feb '22. I worked with Tate for the quoting and contract process, he was great at taking me through the pros and cons of which options would work best for me and my home and never lost patience with all the questions I was asking!Installation actually came early, just after new year's '22. I was amazed at how quickly (and cleanly!) Tom, Tony and Solomon were able to remove my old windows and sliding glass doors, install the new ones, and replace all the trim work to look the same as they were before (and also keeping me out of trouble with the HOA). There was an immediate difference in how comfortable my home was, the temperature throughout each room was much more consistent and I could hear my heat pump working much less to keep the house warm. Unfortunately, there were a handful of issues with the windows and sliding glass doors, but nearly all were pretty squarely due to the manufacturer. First, one of the three sliding glass doors would loudly squeal when opening or closing. This was caught on the day of installation, a seal on the moving panel was scraping the stationary panel, sort of like a windshield wiper on a car. The installers explained that this was likely because the door had been in their cold warehouse and also my house didn't have the heat turned on during the install, and once things warmed up, everything would straighten out. Unfortunately, it didn't. After attempts to trim that seal failed to resolve the issue, it was discovered that the glass of the stationary panel was bowed inward. The Lifetime replaced the stationary panel, but then discovered that the trimmed seal was allowing air to come through the door. They tried ordering a new seal, but the incorrect part kept getting delivered, so they ordered a replacement sliding panel. The manufacturer arranged for another installation company to install this despite me working exclusively with Lifetime throughout this process.The second issue was with the locks on two of the windows. On one, the lock was missing entirely. The installers cut a heavy piece of wooden dowel to put in the track of the window, and we tested to make sure that someone couldn't force the window open or out of its track. On the other window, the decorative handle/cap broke off during the installation process, so while the window could be locked and secured, the bare metal lock was exposed (and difficult to tell when the lock was actually engaged). It took several visits and a lot of back and forth across a couple months to have these two fixed, because the manufacturer had used a different design lock temporarily to complete orders and get them shipped during material shortages/to get around supply chain issues, but the replacements they kept shipping were of their "regular" design.The third issue I actually discovered with somewhat convenient timing as the Lifetime team was preparing to replace the stationary panel in the aforementioned sliding glass door. One of the windows would leak water into my home during heavy rain, when a gutter over the window was overflowing. The installers took a quick look at it and discovered a pinhole in the caulking around the trim they'd installed. They applied more caulking and tested to confirm its no longer leaking.While this is kind of an epic story to just have my windows and sliding glass doors replaced, I'm still giving Lifetime a solid five stars. They took all of my concerns seriously, explained everything they would be doing each and every step of the way, and the new windows look and perform even better than I could have expected! hide
Chuck S.
11/22/2022 - Google
Got all my windows and doors replaced. Solomon and Benson did a great job.
Jay M.
11/16/2022
We had seven windows and a patio door replaced. Kai and Matt H. were punctual, polite, and efficient. The work was excellent with no issues.
Timothy Y Beacham
11/09/2022
Excellent installation experience.
Zack and Kyle both took it a step beyond just good enough and into excellence. Personable, friendly and professio... read moreExcellent installation experience.
Zack and Kyle both took it a step beyond just good enough and into excellence. Personable, friendly and professional, these guys know what they are doing and are helpful in guiding a new home owner in the right direction for upgrades and improvements.
I would use lifetime again if I need to.
Thanks Kyle and Zack. hide
Zack and Kyle both took it a step beyond just good enough and into excellence. Personable, friendly and professio... read moreExcellent installation experience.
Zack and Kyle both took it a step beyond just good enough and into excellence. Personable, friendly and professional, these guys know what they are doing and are helpful in guiding a new home owner in the right direction for upgrades and improvements.
I would use lifetime again if I need to.
Thanks Kyle and Zack. hide
LJFout
10/31/2022
Chris was very informative and knowledgeable about windows and choices. He is also very professional. I would recommend him to anyone who is consideri... read moreChris was very informative and knowledgeable about windows and choices. He is also very professional. I would recommend him to anyone who is considering windows. hide
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Lifetime Windows & Doors Reviews in Portland OR - Vancouver WA - Bend OR
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